Exhibitions

Services

• Exhibitor resources

  Our dedicated exhibitor services team are ready to help you arrange additional services, including:

  • Business support and communication

  • Technology

  • Food and beverage

  • Stand cleaning

  • Account cards

  • Coffee carts

  Visit our exhibitor resources page for everything you need to organise and design an impressive stand for your event. It's your one-stop destination for support and information.

  Share this link with your exhibitors for everything they need to make a remarkable impression.

  Discover our exhibitor resources section

  

• Service charges

  Security

  Safety is our top priority. For events held in the exhibition bays, it's important to have a security contractor present throughout the event to keep everyone safe, including contractors, customers, and employees.

  Important points:

  • Standalone exhibitions can choose any security provider from the MCEC-approved security providers list [0.22mb] .

  • Exhibitions with space outside the exhibition bays must use MCEC's security contractor, Securecorp.

  • Having at least one security guard monitoring each open door, including the loading dock, is necessary.

  • Events classified as high-risk or those involving alcohol may require additional security staff.

  • Please consult your MCEC account manager or event planner for further information or quote assistance.

  Fire wardens

  A fire warden must be engaged in these activities

  • Cooking demonstrations

  • Pyrotechnics,

  • Smoke/fog machines,

  • Hazers, or

  • Any activity generating heat or smoke.

  Their role is to isolate smoke or heat detectors, promoting the safety of exhibitors, employees, and visitors. Please coordinate with your event planner for any listed activities.

  Storage

  Storage options within the exhibition bays at our venue are limited. Additional storage may be available on the loading dock, depending on availability.

  To enquire about storage options such as awning storage, shipping containers, or car/crate storage, please get in touch with your event planner for more information.

  Cleaning

  IKON Cleaning Services is the exclusive provider of cleaning services within the exhibition bays.

  They are contracted to remove waste during bump-in, show days, and bump-out, including kiosk and toilet cleaning. For information regarding cleaning costs, please discuss with your event planner.

  Lighting and power consumption

  Power and lighting consumption are not included in the venue hire for the exhibition bays. You can request an estimate of power usage from your event planner and account manager. The final charges will be included in your post-event invoice.

  Ticketing and registration

  At MCEC, we provide convenient onsite ticketing and cash-handling services for your event. We offer benches for box office facilities, staff assistance, EFTPOS lines and terminals, and cash and transport services. However, we recommend engaging a supplier for online and onsite registration.

  For details on costs and guidelines regarding ticketing and registration, simply contact your MCEC event planner.

• External contractors and services

  MCEC is here to support you every step-in booking and planning your event.

  Here are the services you will need to source from accredited third-party providers:

  Exhibition management companies

  For first-time exhibition organisers, these companies provide consulting services to support event planning and marketing. Your account manager can suggest local companies to assist you.

  Stand builders

  Will design and construct exhibitor booths, offering services like carpeting, banners, signage, furniture, rigging, and technology setup for your event.

  Freight forwarders

  Can manage the delivery of goods and stock for exhibitors. They collect items from exhibitors' locations and ensure direct delivery to their booths on the show floor. Engaging a freight forwarder is mandatory for all exhibitions in the exhibition bays.

• Promotional support

  Promotional support

  At MCEC, we offer innovative solutions to maximise visibility for your event. Here's how we can support your promotional efforts:

  • Online Promotion

  Feature your upcoming event on our website listing, monthly "What's On" e-newsletter, and social media channels, generating higher engagement among event attendees. For more information, consult your MCEC event planner.

  • Digital Signage

  Create early awareness and anticipation by promoting your event well in advance by appearing on our main entry digital screens months before the event takes place.

  • Venue Signage

  Guide your attendees to your event location with strategically placed venue signage. Take advantage of various opportunities throughout the venue to maximise your impact and highlight your event alongside your sponsors.

  • Partnership Support

  Extend your event's reach by contacting our local partners in Melbourne. We can provide a list of partners to get you started and help spread the word about your event.

  For more details, please refer to our promotional and marketing support guides:

  Download our marketing opportunities guide [4.79mb]

  Download our event signage guide [7.16mb]

• Internet services

  Internet services

  Our internet services are made for success. With built-in resiliency, redundancy, and security, we guarantee uninterrupted connectivity.

  Choose from various connectivity packages, wired or unwired, and benefit from:

  • Unlimited data, eliminating concerns about data charges.

  • Customisable landing page to align with your branding.

  • On-site support for prompt assistance.

  Settings and configurations

  Get unrestricted internet access on all wired and wireless services with automatic DHCP addressing. Public IP addressing is available upon request. Our Wi-Fi networks use WPA2 encryption and advanced 802.11ac technology for secure, high-speed connections.