Learn how to stay safe with our emergency procedures. Follow these guidelines for a fast and effective response.
In any emergency, notify your event security provider immediately or dial 6666 from the nearest internal phone (or +61 3 9235 8333 from any phone). MCEC Security Control Centre will dial 000 to coordinate emergency service response as required.
For non-emergency security enquiries, dial ext. 8333 (or +61 3 9235 8333 from any phone).
Familiarise yourself with the nearest fire exit and follow the warden’s instructions. Do not use the lifts. Please note that only trained security personnel or wardens are permitted to use fire extinguishers.
In any medical emergency, notify your event security or first aid provider immediately. You can also report first aid/medical incidents to the Security Control Centre by calling 6666 from an internal phone or +61 3 9235 8333 .
Shelter within the venue
Some emergencies require you to stay indoors. If this happens, find a safe place away from windows or doors and wait for instruction from the wardens or security.
In the event of an emergency, one of two alarms may sound:
Alert alarm: “Beep! Beep! Beep!”
If you hear the alert alarm, remain where you are and wait for further instructions
Evacuation alarm: “Whoop! Whoop!”
If you hear the evacuation alarm, leave the building immediately. A warden will direct you to the safest evacuation point and let you know if/when it is safe to return.
Evacuation assembly areas
Safety is our priority. Whether you're an event organiser, contractor, exhibitor, or onsite during setup/breakdown, ensure a secure work environment by completing the venue induction 72 hours before arrival.
MCEC is using the VenueSafe plan to keep things COVIDSafe. The guidelines allow events to take place securely with flexible safety measures. Download the VenueSafe plan for a quick reference.
Resources for exhibitors
Are you planning an MCEC exhibition? Elevate your exhibit and dive into our valuable resources, covering everything from timelines and catering to technology options and on-stand activities.