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Alkira Disability Services is an NDIS-registered provider transforming the lives of adults with intellectual disabilities. For 70 years, they have supported and encouraged independence and community inclusion.

By connecting with Alkira's services, you can enhance the inclusivity of your event. From warm welcomes to registration assistance and distributing delegate packs, Alkira offers comprehensive support. Discover how their services can help you champion inclusivity and create opportunities for adults with intellectual disabilities to thrive at your event.

To learn more about Alkira, visit https://alkira.org.au/

Contact:  Steven Parkinson  | Phone: 03 9890 1365  | Email: s.parkinson@alkira.org.au 

MCEC is committed to ensuring all community members feel safe and included when attending events at our venue. If your delegates would prefer to have all gender toilets, we can accommodate this on request by making changes to any gendered signage of toilets as part of your event.

MCEC welcomes delegates with their registered Assistance and Companion animals.

Due to limited space between seating rows, booking a wheelchair-accessible bay with a carer seat may provide more comfort for both patron and animal.

Let us help you create an inclusive, accessible, and comfortable event for all your attendees and their Assistance and Companion animals.

We offer free-of-charge loop hearing assistance devices for your delegates available from our Customer Service Desks.

Auslan is the native language of the deaf community in Australia. Providing Auslan interpretation for your event or conference is a great way to make sure the content is more accessible to more people. Organisations such as Expression Australia or Auslan Stage Left can assist with Auslan interpreter bookings for your event.

Our team is trained to recognise and support the Hidden Disabilities Sunflower Program community—whether you need a bit of extra help, a touch more understanding, or just a moment to take it all in. We're here to make sure you feel welcomed and safe so you can dive in and enjoy the event your way.

Curious to learn more? Explore Hidden Disabilities Sunflower .

Prayer rooms for males and females can be accessed from Melbourne Convention Centre behind the main Plenary Theatre. These are available to the public but can also be used for your event on request.

When considering your event at MCEC, we prioritise creating a safe and inclusive experience for all delegates, including those with neurodiverse or specific cultural needs. We offer solutions such as safe or quiet spaces, dimmer lighting, noise reduction, prayer rooms, and more. Additional venue hire fees may apply. Let us help you provide a tailored and accommodating event that meets the diverse requirements of your attendees.

When booking, please tell us about your delegates' specific needs or requirements.

Create a more inclusive event experience with Travellers Aid, Melbourne's respected organisation committed to accessibility. Travellers Aid offers a range of thoughtful services:

• Electric Buggies: Seamless connections from transit points to event spaces, including wheelchair-accessible buggies.

• Guidance: Expert assistance, including personalised support for those with vision impairments.

• Mobility Equipment: Extra wheelchairs for attendees with mobility needs, going beyond venue provisions.

• Personal Care: Dedicated carers offering support like mealtime assistance and communication aid.

To include these services in your event, head to travellersaid.org.au or call (03) 9654 2600 . Elevate your event's inclusivity – and don't forget to inform your MCEC planner for a seamless experience.

MCEC is a wheelchair-accessible venue with ramp access, elevators, dedicated parking and seating that can be reserved and booked via the ticketing agent you use (our teams can assist with setting this up). We have limited wheelchairs that can be loaned for the day.

Delegates can book a wheelchair by calling +61 3 9235 8000 .

In December 2024, we finalised our Changing Places facility. Changing Places toilets are larger than standard accessible toilets which provide people with disability and high support needs access to suitable, safe, and private bathroom facilities. More information on Changing Places can be found at changingplaces.org.au.

MCEC is proud to support the BINS4Blokes initiative which is a Continence Foundation of Australia national awareness and advocacy campaign promoting the installation of incontinence product disposal bins in male toilets. Several of the male toilet facilities at MCEC include incontinence product disposal bins. More information on this initiative can be found at bins4blokes.org.au .

When events are designed with accessibility in mind, something powerful happens. Conversations get richer. Ideas get bigger. Events become more meaningful because they include voices and perspectives that might otherwise be left out.

Designing for accessibility does not just benefit people with disabilities. It often creates better, clearer, and more flexible experiences for everyone.

As a venue built on impact, sustainability, and community , we are committed to investing in both our spaces and our digital platforms to make accessibility a given, not an afterthought.

Explore how we can help you bring accessibility into your next event by checking out our Accessibility Checklist .