The Bulk Handling Technical Conference & Expo

Welcome to our cash-free zone! Please use electronic payment methods when inside the venue.

Need cash? ATMs are conveniently located on the concourse of Melbourne Exhibition Centre near Door 4.

Stay connected and productive at our charging stations conveniently placed throughout the venue.

Find them at Shed Café, Plenary Lounge, Goldfields Café + Bar, and behind the Sovereign Room staircase and Door 17 staircase.

At MCEC, accessibility means ensuring everyone can move through our venue comfortably and confidently.

We offer designated charging points for electric mobility scooters and wheelchairs, available free of charge throughout the venue. These outlets allow you to safely top up your battery while attending an event, exploring the precinct, or taking a break.

Are you looking to store your coat, pram, or luggage?

Visit our Customer Service desk at Convention Centre Place, and our friendly staff will happily assist you.

Our Changing Places toilets are larger than standard accessible toilets which provide people with disability and high support needs access to suitable, safe, and private bathroom facilities.

For parents and children, our Parent Rooms provide a comfortable and private space equipped for changing or feeding.

Located in both the Convention and Exhibition Centres.

Visit our prayer rooms located in Melbourne Convention Centre. 

Enjoy free Wi-Fi throughout the venue.

Some events offer a dedicated premium network; event organisers will provide you with the network name and password if applicable. 

We are continually working to create a more inclusive event experience for all our visitors.

Assistance animals

We welcome assistance animals inside our venue. To provide comfort for both patron and animal, consider booking a wheelchair bay with a carer seat due to limited space between seating rows.

Assisted hearing

Meeting rooms within the Convention Centre are equipped with TTA Hearing Assisted telephones and hearing devices available for hire at no cost. Contact our Customer Service team at +61 3 9235 8000 or email enquiries@mcec.com.au to book.

Vision impairment

Braille is provided on all room door signage and fixed directional signage throughout the venue. MCEC is guide dog friendly, welcoming registered assistance dogs into all areas of the building.

Wheelchair access and hire

Accessible toilets, ramps, and lifts are available throughout our venue.

There is accessible parking at the Exhibition Centre Basement Car Park with lift access up to Door 1, 6 and 10 in Exhibition Centre.

We offer limited wheelchairs for day loans, with wider wheelchairs available if needed.

To arrange wheelchair hire, contact our Customer Service team at +61 3 9235 8000 or email enquiries@mcec.com.au .

Wide and accessible seating

Contact your authorised ticketing agent before the event to arrange an accessible seat, as on-the-day arrangements may not be possible.

In theatres, wider seats are available for use and are typically placed in accessible wheelchair spaces.

Please visit the Customer Service desk on arrival to arrange seating.

Stay close, stay connected. From upscale luxury to boutique charm or the ease of serviced apartments, we’ve got accommodation options to match your style.

Stay onsite at Pacific Melbourne or Novotel Melbourne South Wharf. Keep it local with our precinct hotels just moments from MCEC, or for that city buzz, explore our picks in Melbourne’s lively centre—each offering a unique way to experience the city's vibrant energy.

There’s just something magnetic about this city! As Australia’s beating heart of culture, creativity, and pulse-racing sports, Melbourne is alive with energy and diversity. From globally celebrated festivals to its status as a foodie’s paradise and the undisputed coffee capital, Melbourne’s charisma is undeniable.

Curious to see what all the buzz is about? Let MCEC be your guide through everything this dynamic city has to offer.

Planning your visit to MCEC? Here’s what you need to know.

• MCEC does not handle ticketing; please contact your ticket issuer directly for any ticket-related questions, like purchasing or misplaced tickets.

• Large bags, prams, and suitcases are not allowed in Plenary and Goldfields Theatre; small bags are fine.

• Cloaking services are available for larger items and must be collected within 30 minutes after the event.

• You can bring cold food and drinks, but hot meals and open hot drinks are not allowed.

• MCEC has enhanced security checks, so allow extra time for entry.

• While social media posting is usually encouraged, cameras and recording devices may be restricted—check signage or ask our staff for details.