Melbourne Convention and Exhibition Centre (MCEC) Acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC.

The Customer Show

  • Tue 7 May, 8:30am - 4:00pm

  • Wed 8 May, 8:30am - 4:00pm

Join 2000+ of your peers and colleagues from across the entire customer experience ecosystem at The Customer Show this May 7-8!

Hear practical case studies from leaders in customer experience and gain invaluable insights, strategies, and be at the cutting edge of the latest advancements in customer experience.

With rapidly evolving technology and higher customer expectations, near-instantaneous customer service, tailored experiences and seamless customer interactions between multiple touchpoints will be essential to retail even your most loyal customers.

That’s why it’s crucial for your organisation to leverage the latest advancements in AI, insights gained from a robust customer data strategy and seamless customer service to anticipate and exceed customer needs and preferences.



Premium visitor$299.00

Buy tickets


Exhibition Centre

2 Clarendon Street, South Wharf

Melbourne Victoria, Australia 3006

Event links


Getting to MCEC

Information for visitors