Inclusion and diversity
We are committed to inclusion and diversity. It's our road to achieving equality in the workplace: treating everyone equally and providing fair opportunities without prejudice. This helps us access a variety of ideas and perspectives that lead to more creative and effective problem-solving. It’s essential for innovation. But inclusion, diversity and equality aren't just good for business. They're essential for building a better, more equitable world. And that’s what matters most.
Our values
Our values are at the heart of everything we do. They guide our actions, decisions, and the way we connect to help everyone feel like they belong.
One team - Success comes from working and celebrating together.
Own it, do it well - Do your best and get better every time.
Respect - Respect each other and our customers.
Our beliefs
Inclusion, equity and diversity are central to everything we do. These beliefs are embedded in our company culture and goals.
We create psychologically and culturally safe spaces and use our beliefs as a shared language. They're some ways we tackle inequity and drive inclusivity every day.
Data and insights drive our actions - not assumptions. And we keep our inclusivity action plans accountable with regular check-ins.
What success looks like
We all deserve to be treated with respect and given equal opportunities at work, no matter who we are. And it's not just about what we're entitled to, it's about creating a workplace where everyone feels welcomed and valued for their unique perspectives and backgrounds. We all need to do our part for fairness and diversity.
What success looks like
We all deserve to be treated with respect and given equal opportunities at work, no matter who we are. And it's not just about what we're entitled to, it's about creating a workplace where everyone feels welcomed and valued for their unique perspectives and backgrounds. We all need to do our part for fairness and diversity.
Report on progress against our GEAP, RAP and AAP plans once a year on our website
Check if new policies, programs or services have a gender impact
Develop working groups with equal representation, and we'll support and recognise member contribution through performance and reward practices
Update our Executive team on inclusion and diversity progress each quarter, ensuring the work remains a priority
Monitor and evaluate every two years with progress reports and every four years with gender audits
Embrace shared responsibility to keep the workplace safe, respectful and productive
Get involved in workplace inclusion activities and follow anti-discrimination laws
Show commitment to diversity and be a role model for it
Create an inclusive culture
Handle any inappropriate behaviour promptly
Attend training and encourage others to do the same
Take ownership of specific responsibilities under action plans
See the official framework
Check out our detailed Inclusion and Diversity Strategic Framework. A shared commitment that celebrates our team, customers and all visitors.