Recognised as a premier facility for conventions, meetings and exhibitions, the Melbourne Convention and Exhibition Centre (MCEC) is innovative, creative and highly awarded. The Melbourne Convention Centre opened in June 2009 and has been fully integrated with the Melbourne Exhibition Centre to create the MCEC, the largest and most versatile convention and exhibition space in the Southern Hemisphere.
With such a large and diversified business, the MCEC continually seeks people committed to delivering a range of services and support to our clients and their events. Each team member plays a part in making sure the client receives the highest level of service.
All MCEC staff are trained to be specialists in their field. There is an extensive induction process for anyone new to our business with ongoing training provided. A stringent Occupational Health and Safety regime is in place to ensure all staff work in a safe and healthy environment.
The MCEC is an equal opportunity employer, promoting a diverse workgroup which makes for a fun and interesting environment and an ability to understand the varying needs of our national and international clients. There are approximately 124 full time and up to 270 casual staff, across a wide range of departments and job roles.
The MCEC workplace is modern and spacious, with state-of-the-art technology and equipment.
Current Opportunities - view all available positions
If there is not a position of interest now, you can still register and set up email alerts to be automatically advised when a vacancy is posted that matches your profile.
Enquiries can be directed to the Human Resources department by emailing jobs@mcec.com.au or by calling (61 3) 9235 8032.
The MCEC searches for people who are:
- Passionate about customer service
- Energetic and enthusiastic
- Team players
- Willing to learn
- Clear and concise communicators
- Impeccably groomed
- In operational areas, the flexibility to work across a seven day week
- Understanding and accepting of diversity
- 18 years of age or over, due to liquor licensing laws
- Australian citizens or permanent residents
Benefits of working at the MCEC include:
- Being part of a world class venue
- Fully supplied uniform and laundering for casual staff
- Thorough induction program
- Training and development opportunities for the acquisition of broader hospitality skills
- Recognition for exceptional levels of service
- Opportunity to make friends with like minded individuals in a diverse environment
- Opportunity to participate in social activities
Department Profiles
Click the titles below to view more information on the department profiles.
Business Development
The Business Development team research and liaise within their networks gathering information to develop leads for future national and international events. The team introduced the Club Melbourne Ambassadors Program initiative which invites leaders of industry to join and share their knowledge and contacts to assist in further development of business leads.
Cashiering
The Cashiering team handle all the cash in the business. The team have electronic Point of Sale, operated by our cashiers in the cafés, tickets boxes and kiosk outlets where cashiers take payment for all the food and beverage purchased and tickets into the exhibitions.
Event Planning
The Event Planning team work closely with MCEC's clients to coordinate the details for each event. Event requirements are entered and recorded in to the Event Business Management System. The team then communicate with the internal departments to make sure each event is delivered to the highest standards.
Finance and Administration
Finance and Administration manages the MCEC's expenses and payments, reconciles the accounts, processes month-end and ensures the business complies with its legal obligations.
The Purchasing team record and track our assets, ensure the MCEC always purchase at the right price and makes sure all our suppliers deliver their best products on time.
The Quality Assurance team ensure internal and external documentation is up to date and of a high standard. They also ensure the MCEC is compliant to the Quality, HACCP and SafetyMAP certifications.
Our receptionists make sure all the telephone calls are answered promptly and professionally and forwarded to the right person. They meet and greet visitors and organise the couriers.
Information Technology roll out the latest technology to MCEC staff and clients and then maintain the infrastructure to ensure it performs to its maximum. The team are highly experienced in their fields of expertise and are a core element of the MCEC business.
Food and Beverage
The Kitchen team work in a large, innovative kitchen with the best equipment available to prepare and produce fantastic award-winning food. In each of the three kitchen sections - sauce, cold larder and pastry - qualified chefs are supported by a highly skilled team of pantry hands.
Catering Services ensure rooms and space are setup as per the client’s instructions. The team deliver all the food and beverage on the day and are the contact for the client during their event.
Public Catering run our kiosk outlets in the Exhibition Centre, preparing food and supplying drinks for visitors to the venue. Kiosk Runners make sure each of the outlets are stocked with food and drinks prior to opening and keep the stock levels up during the event. It is a busy and fast-paced environment.
The Resource Planning Team are responsible for allocating shifts to our casual staff.
Stewarding make sure all our crockery, cutlery and glassware is cleaned and stored properly. They work closely with the kitchen team to move servery equipment around the business and assist to plate up food when we cater for large numbers.
Customer Service
The Customer Service team greet you from the front customer service desks. They can direct visitors and clients to the right location for their event.
The Uniform Room Attendants make sure our staff our supplied with laundered and ironed uniforms at the start of every shift. They maintain the uniform rooms and coordinate repairs and replacements when needed.
Human Resources
The Human Resources team are responsible for recruiting the right people for the right jobs and maintaining the payroll system. The team ensure all staff receive the training necessary to undertake their job safely and correctly.
Loading Dock
The loading dock team are responsible for the movement of client items being delivered for events. They control traffic movement in the loading dock areas and operate forklifts.
Marketing and Communications
Marketing and Communications are responsible for promoting the business across the globe, through a variety of mediums, to ensure we remain at the forefront of our industry. The team manage and write all internal and external communications, ensuring the market receives up to date information about the MCEC.
Sales
The Sales team work in the areas of national associations, conventions, exhibitions and events. Sales are responsible for turning a sales lead into a confirmed booking, coordinating the documented agreements and booking the space.
Technical Services
Any audio and visual requirements are setup and operated by this team. They make sure the lighting, sound and vision work perfectly for each event.